LOTTE DUTY FREE

Lotte Online Duty Free unveils new inclusive shopping experiences.
Meet the most powerful duty free brand in Korea and enjoy the new mobile duty free shopping paradise faster and easier for everyone.


[High quality features and services]
1. IN-STORE SERVICES: Improves the customer’s in-store shopping experience with different mobile shopping services such as brand store visit reservation, mobile queue ticket, and self-checkout services.
2. RECOMMENDATIONS: Provides highly personalized product, promotion, and content recommendations that suit each customer best.
3. HOME: Offers unmissable chances Lotte Duty Free prepares for their customers.
4. SALE: Presents today’s deals, glitching deals, and other money saving special deals.
5. EVENT: Helps customers navigate online and in-store promotions more comfortably.
6. RANKING: Gives a special duty free shopping guide that helps customers shop more quickly and easily.
7. STORY: Shows different visual and product curations created by Lotte Duty Free editors
8. AR: Allows customers to try products on without physically visiting a store.

■ App permissions
Lotte Duty Free observes and is bound by Paragraph 2, Article 22 (Gathering and Handling of Personal Information) of the Act on Promotion of Utilization of Information and Communications Network. Please read the following details and give your consent for access, collection, and use of your personal information by Lotte Duty Free in accordance with the Network Act+E27. The Lotte Duty Free App will only access, collect, and use the following information with your consent for the purposes stated. You can change your app permissions whenever you want. Additional permissions are not required to use the Lotte Online Duty Free App.


[Additional]
- Notification: notifies deals, offers, promotions, and recommendations
- Biometric authentication : Sign in using biometric authentication.
- Camera: uses the device’s camera to read QR codes and scan your passport details pages.
- Photos, media, and files: uses photos in the device.
- Microphone/speech recognition: enable voice search
- Location: for in-store checkout.

※ Customer service center
Online shopping: +82-1688-3020
09:00 to 18:00 (KST)

- DUTY 4 EARTH Lotte Duty Free