ARCH TICKET

Ticket, an application which designed to be a supplement of ARCH customer service system; As a customer of ARCH, login the application to make a ticket whatever questions you have met about ARCH products and service, Our customer service manager will provide 7×24 hours service for you.

Function:
-Make a new ticket or feedback to ARCH Conveniently;
-The customer will get a notification as soon as the problem is processed;
-Search the processed tickets in the archives quickly;
-Complete query of the historical data.

Feature:
-The Tickets of customers will be processed within 10 mins;
-Quick response of client support is provided 24 hours a day, 7 days a week.
-Seamless integration between the mobile phone and desktop.
-Clearly contrast of the processing time.

About ARCH
Advanced Roaming & Clearing House Limited (ARCH) was incorporated in British Virgin Islands as an International Business Company on 4th April, 2005, a subsidiary company of China Mobile (Hong Kong) Limited. ARCH aims at providing professional and customized clearing solutions to Asia-Pacific area. With the fast development of the telecommunication industry, ARCH is ready for the challenges and commits to enhance and expand services in line with the latest industry standards and continuous developments.