Canteen Stores Department -Grievance Redressal App

The Canteen Stores Department, CSD as it is commonly referred to, was created to provide easy access to quality products of daily use, at prices less than market rates to the soldiers, ex-servicemen, and their families.
CSD, via this app enables beneficiaries to send feedback or suggestions related to unit run canteens or any general suggestions or complaints or feedback related to any product bought from unit run canteens.

In addition to providing CSD consumer a platform for lodging complaints/ feedback, the app also provides information related to the products bought from the unit run canteens.

By scanning the product barcode or by entering the barcode number on the product label, consumers can view the following product details:

• Manufacturer Details
• Product Information
• Images
• MRP
• Net Content
• Consumer care details of the brand etc.

This Mobile Application has been developed in association with GS1 India, which is a Standards body with founder members comprising Ministry of Commerce and Industry, Government of India, CII, FICCI, ASSOCHAM, FIEO, IMC, APEDA, Spices Board, IIP and BIS.