Download Citizen Information app mCISC APK latest version Free for Android
| Version | 1.2 |
| Update | 7 years ago |
| Size | 2.7M |
| Developer | Dhwani Rural Information Systems Pvt. Ltd. |
| Category | Apps, Business |
| Package Name | com.dhwaniris.cisc |
| OS | 4.0.3 and up |
Citizen Information app mCISC APPLICATION description
On-demand information seeking platform using IVRS technology.
mCISC is a first of its kind technology solution that enables your organization to run a fully functional call centre with just a mobile device or tablet.
The Citizen Information and Support Center staff answers the queries by using IVRS, a cloud-based platform that allows villagers to call on a toll-free phone number to ask questions and receive answers. Villagers can make the calls from any basic mobile phone.
The public finds that a local toll-free number staffed by a local facilitator is more useful than a centralized toll-free number or state-level toll-free number. Knowledgeable about the local context, the facilitator provides specific information on the process of filing applications for entitlements, the documents to be attached with entitlement forms, the officers to approach in cases of poor service delivery, and the addresses of block / district level offices. Moreover, the facilitator answers the calls in the local dialect,eg: Mewati in Haryana, which helps villagers in understanding the information.
The Citizen Information and Support Center staff answers the queries by using IVRS, a cloud-based platform that allows villagers to call on a toll-free phone number to ask questions and receive answers. Villagers can make the calls from any basic mobile phone.
The public finds that a local toll-free number staffed by a local facilitator is more useful than a centralized toll-free number or state-level toll-free number. Knowledgeable about the local context, the facilitator provides specific information on the process of filing applications for entitlements, the documents to be attached with entitlement forms, the officers to approach in cases of poor service delivery, and the addresses of block / district level offices. Moreover, the facilitator answers the calls in the local dialect,eg: Mewati in Haryana, which helps villagers in understanding the information.
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