CloakRoom

Cloakrooms are available in all major Indian railway stations, where railway passengers can keep their luggage for a specific period of time. This often suits day traders or pilgrims coming from smaller towns to larger cities and people waiting for a changeover to another train. Cloakrooms facilitate passengers to avoid carrying their luggage through the city while they conduct their business or tourism.

A clerk collects the luggage from the passengers alighting from a train at that station or passengers having a train from that station, after verifying their tickets. The locked luggage bags are collected and a receipt is issued, mentioning the date and time the luggage was surrendered. The items are then stored on stands in the cloakroom. On return, passengers show their receipt, pay the necessary charges to the clerk, and collect their luggage.

All the above process has been automated through the “Cloakroom app”