Download Cognisent 2.0 APK latest version Free for Android
| Version | 75.0 |
| Update | 3 months ago |
| Size | 32.08 MB (33,635,659 bytes) |
| Developer | VA TAS LLC |
| Category | Apps, Business |
| Package Name | com.cognisent |
| OS | 5.0 |
Cognisent 2.0 APPLICATION description
A secure platform to view, clear escalation and archive from your call center
New message push with customizable alert modes.
• Protocol based escalation for follow-up of unread messages.
• Secure chat functionality amongst your team members
• Set Reminders for any follow-up tasks
• Forward any message to someone else.
• Return or return/record calls from the app and mask your number on caller ID.
• Comments and callbacks logged with the time and duration of the call.
• Messages reside on our secure datacenter with user name and password protection.
• Use biometrics for authentication
• Complete documentation from message origination to call back.
• All message data is saved and available on the secure customer Web Portal.
• Contact your dedicated Customer Service within the app.
• Protocol based escalation for follow-up of unread messages.
• Secure chat functionality amongst your team members
• Set Reminders for any follow-up tasks
• Forward any message to someone else.
• Return or return/record calls from the app and mask your number on caller ID.
• Comments and callbacks logged with the time and duration of the call.
• Messages reside on our secure datacenter with user name and password protection.
• Use biometrics for authentication
• Complete documentation from message origination to call back.
• All message data is saved and available on the secure customer Web Portal.
• Contact your dedicated Customer Service within the app.
↓ Read more
Old versions
| Version | Size | Update |
|---|---|---|
| ⇢ 75.0 (2 variants) | ↓ 32.08 MB | ◴ 3 months ago |
| ⇢ 63.0 (1 variants) | ↓ 53.97 MB | ◴ 5 months ago |
| ⇢ 62.0 (3 variants) | ↓ 31.08 MB | ◴ 6 months ago |
