Customer Management System

The system must enable the illiterate traders to easily manage their customers, keep in contact with their customers any time, easily keep records of the customers who are taking goods at loans, easily update the record of the customers, easily register their customers, easily note customers mobile numbers and make a profile of their customers, easy payment management, easily issue items to their customers, should not require any technicality to operate the system, should not require any external help for the operation of the system, easily send the remainder to their customers, Should not require to hire a literate person for management of their business and the system must have high rate of usability.

Business Objectives and Success Criteria

1: The System is more portable than writing records in notebooks etc for illiterate traders.
2: The System Automate customer management and is very easy to use by Illiterate traders.
3: Reduce the number of employee’s hence one person even an illiterate traders can easily operate their businesses.
4: Illiterate traders can easily send remainder notification to their customers so that they pay on time.
5: Reduce business loss by not forgetting the customer’s dues.
6: The System can register unlimited customers keep save them forever.