Field Force Management

Boost business success with Deirki Business Solutions mobile field force management solution.
Innovative mobile technology plays a vital role in handling mobile field service group via computer, tablet and smartphones.
We offer high quality mobile apps for field force management to enhance productivity and generation of profits.

How to use
Signup for a free account on deirki.com/ffm
Create an account for agent under your account from Agents section in the dashboard
Put the user name and password in the app

How to assign a task to agent
Goto dashboard and click on create task
Enter the details and make sure you are picking the correct location from the map
If you want to assign this task to a specific agent choose his name or if you want this task to auto assign to any agent choose auto assign
Agent now will get a notification with sound like phone ringing
If the agent not accepts the task, it will keep ringing every 10 mins

How to complete a task
Agent will get notification whenever a new task is available
He can accept it to mark as accepted
He can always get the the phone number, location, directions at any time
When agent is going to start he should press the Start button
The manager handling ffm dash board can know that agent has started the task
When the agent arrives at the destination he should press the arrived button on the task
He can add images and notes related to the task and he can either mark failure or success for the task

Features
Assign tasks to agents.
Pick up tasks
Delivery tasks
Pick up and Delivery tasks
Auto assignment
Multiple Managers
Notifications via SMS and App
Real time location of agents
Updates on task completion
Delivery and Pick up tracking by Customers
Instant Reports
Map based tracking
Capture and upload pictures