GVK EMRI V CARE GJ

Considering the overwhelming response to V-Care over telephonic interface and its resolution mechanism with real-time interface through ERC, Technology team has now developed V-CARE on mobile platform which would be available 24 X 7 to all Gujarat Saviors’ to take the services to the next level.

V-Care Smartphone has,

General Features
- View your Personal Profile
- View your Leave Balance
- Download your Pay Slips
- View your PF/UAN Information
- View your Uniform Request Details
- Create / View Transfer Requests
- View your Insurance and Beneficiary Details

Support Features
- Create new Tickets
- Reply to Actions Taken by Department SPOC
- Re-Open Tickets with Remarks if not satisfied
- Close Tickets with Remarks if satisfied
- Ticket Status Notifications
- Send JPG File, Video File and Voice Recording File along with Remarks