Download JCB Smart Serve APK latest version Free for Android
Version | 2.0 |
Update | 2 years ago |
Size | 4.31 MB (4,514,895 bytes) |
Developer | JCB INDIA LIMITED |
Category | Apps, Business |
Package Name | com.vfirst.jcbindia |
OS | 5.0 and up |
JCB Smart Serve APPLICATION description
Smart Serve is a Mobile Workforce App for JCB Dealer Sales & Service Engineers.
Smart Serve is integrated with JCB DBMS and has been designed to enable JCB dealers to:
✓ Track and monitor performance of their sales & service executives.
✓ Provide complete control/visibility of the overall operations.
✓ Deliver an enhanced customer service.
Lead Management: Machines sales, service, parts & attachments lead generation in real time.
DBMS Service Call On Mobile: Service engineers get service call with customer with machine failure details.
Safety of Engineer: SOS feature sends auto alerts to immediate manager, in case engineer gets into a difficult situation.
Dealer Principal Dashboard: For monitoring service calls and leads generated, along with status.
Engineer’s Dashboard: For tracking leads generated, follow up’s, service calls and more.
TA/DA Management: To manage travel costing of Dealer field force.
Service Visit Report: For service engineer’s inputs.
Customer Voice: For instant customer feedback post service repair completion.
On Site Photo Uploading: To upload photos of the machine, parts and service failures, as and when required.
Service Call Dashboard: For real time service calls status for Service Manager
Message Broadcasting: Dealer admin can instantly broadcast information to entire dealer team.
Help Me: Dedicated Phone Number/Email for app related support (during working hours).
Operator Database: Real time Operator database generated by engineers on service visits.
Tailor made reports: In depth reporting of relevant reports and admin panel for complete control of users through integrated web portal.
✓ Track and monitor performance of their sales & service executives.
✓ Provide complete control/visibility of the overall operations.
✓ Deliver an enhanced customer service.
Lead Management: Machines sales, service, parts & attachments lead generation in real time.
DBMS Service Call On Mobile: Service engineers get service call with customer with machine failure details.
Safety of Engineer: SOS feature sends auto alerts to immediate manager, in case engineer gets into a difficult situation.
Dealer Principal Dashboard: For monitoring service calls and leads generated, along with status.
Engineer’s Dashboard: For tracking leads generated, follow up’s, service calls and more.
TA/DA Management: To manage travel costing of Dealer field force.
Service Visit Report: For service engineer’s inputs.
Customer Voice: For instant customer feedback post service repair completion.
On Site Photo Uploading: To upload photos of the machine, parts and service failures, as and when required.
Service Call Dashboard: For real time service calls status for Service Manager
Message Broadcasting: Dealer admin can instantly broadcast information to entire dealer team.
Help Me: Dedicated Phone Number/Email for app related support (during working hours).
Operator Database: Real time Operator database generated by engineers on service visits.
Tailor made reports: In depth reporting of relevant reports and admin panel for complete control of users through integrated web portal.
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Old versions
Version | Size | Update |
---|---|---|
⇢ 1.7 (1 variants) | ↓ 4.03 MB | ◴ 4 years ago |
⇢ 1.6 (1 variants) | ↓ 4.02 MB | ◴ 5 years ago |
⇢ 1.5 (1 variants) | ↓ 3.50 MB | ◴ 5 years ago |