Response by Doro - For Doro phone owners

Response by Doro is an app for you who use a Doro smartphone.

Response by Doro is an app for you as a senior to stay connected and receive assistance from family, relatives and friends.

When you are logged in to Response by Doro, you will be able to receive remote assistance from your family, relatives and friends in your so called CareCircle as well as trigger alarms to notify them if you experience an emergency.

• CareCircle
The CareCircle consists of Responders and Helpers. Responders can be your family members, relatives or friends whom have installed the Response by Doro app and joined your CareCircle and therefore will be notified of all alarms that you trigger. Helpers are additional friends or acquaintances of yours, e.g. a next door neighbours, who do not have the Response by Doro app installed on their phones, but which can be contacted in case of emergency

• Alarms
With Response by Doro you can notify your family members, relatives or friends instantly by pressing the alarm button on your Doro smartphone.

• Response Premium by Doro
In the event that none of the Responders in your CareCircle has the possibility to respond to an alarm triggered by you, the alarm can be re-directed to one of Doro’s 24-hour Alarm Receiving Centres (ARC), where qualified personnel assess the type of assistance you need as well as try to establish contact with your loved ones. It’s comforting to know that someone is always there to take the call and within reach. Note: This is a subscription-based service.


• Responders and Helpers
Responders can be your family members, relatives or friends whom have installed the Response by Doro app and joined your CareCircle and therefore will be notified of all alarms triggered by you.
Helpers are additional friends or acquaintances of yours whom do not have the Response by Doro app installed on their phones, but whom can be contacted in case of emergency.(*)


• Remote Assistance
As a Doro phone user you can allow your family members, relatives or friends to remote control your Doro smartphone. In that way they can easily help you change e.g. brightness, volume, contrast and other options remotely.


• Location
As a Doro phone user you can allow your family members, relatives or friends see your location at any time so that they easier can assist you if you should experience an emergency.


* Helpers only available in the paid Response Premium by Doro service.