Oda Uganda

The platform has been developed and extended with a fully-fledged management information system designed for the service industry players like restaurants, bars, hotels, beaches, etc. enabling them to have a view of all their processes in a glance from anywhere at any time.

The platform is integrated with multiple payment channels such as Mobile money, banking systems such as agency banking, card payments, visa to enable users pay from anywhere.

Whereas the hospitality industry is aimed at service delivery, ODA has been designed to digitize all processes in the various sectors, enabling the players to concentrate on the core business processes for revenue generation and customer satisfaction.

Key functionalities in the application include;
1. Order processing
2. Payments using multiple payment channels
3. Tracking sales
4. Expense tracking
5. Management Information System for tracking payments in real time
6. Digitalized Data collection and analysis
7. Menu management
8. Employee performance and appraisals
9. Tracking branch performance and appraisals
10. Profits management
11. Reporting and analytics
12. Tracking customer surveys and satisfaction
13. User ratings
14. Inbuilt CRM for managing all processes of the firm.