Download Service Manager for EBS APK latest version Free for Android
Version | 1.2.0 |
Update | 6 years ago |
Size | 35.33 MB (37,048,289 bytes) |
Developer | Oracle America, Inc. |
Category | Apps, Business |
Package Name | com.oracle.ebs.srvpf.cs.ServiceMgr |
OS | 4.0.3 and up |
Service Manager for EBS APPLICATION description
Monitor service requests and take action on the go.
By installing this app you agree to the End User License Agreement terms at http://docs.oracle.com/cd/E85386_01/infoportal/ebs-EULA-Android.html.
With Oracle Mobile Service Manager for Oracle E-Business Suite, contact center managers and agents can manage service requests and take action on the go.
-Track service request backlog
-Prioritize escalated service requests
-Reassign service requests to balance work queues
-Provide analysis to expedite resolutions
-Reduce service agreement violations
Oracle Mobile Service Manager for Oracle E-Business Suite is compatible with Oracle E-Business Suite 12.1.3 and 12.2.3 and above. To use this app, you must be a user of Oracle TeleService, with mobile services configured on the server side by your administrator. For information on how to configure mobile services on the server and for app-specific information, see My Oracle Support Note 1641772.1 at https://support.oracle.com
With Oracle Mobile Service Manager for Oracle E-Business Suite, contact center managers and agents can manage service requests and take action on the go.
-Track service request backlog
-Prioritize escalated service requests
-Reassign service requests to balance work queues
-Provide analysis to expedite resolutions
-Reduce service agreement violations
Oracle Mobile Service Manager for Oracle E-Business Suite is compatible with Oracle E-Business Suite 12.1.3 and 12.2.3 and above. To use this app, you must be a user of Oracle TeleService, with mobile services configured on the server side by your administrator. For information on how to configure mobile services on the server and for app-specific information, see My Oracle Support Note 1641772.1 at https://support.oracle.com
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Old versions
Version | Size | Update |
---|---|---|
⇢ 1.2.0 (1 variants) | ↓ 35.33 MB | ◴ 6 years ago |
⇢ 1.0.0 (1 variants) | ↓ 42.06 MB | ◴ 7 years ago |