SmartSupport for StarHub

With SmartSupport, staying connected has never been easier. Besides a 4-hour turnaround time for device delivery, our Tech Specialists are available to help you get the most out of your device.

1. Click to call or chat
With just one click, you will be connected to a Tech Specialist via call or chat. No holds or transfers. Your Tech Specialist will be able to help you with issues related to your device or any connected devices.

2. Notification feed
You will receive personalized tips, updates and alerts to help you learn more about your device. For example, how to clear your storage space before you run out, how to extend your battery life or how to share content between your phone and tablet.


This app uses the Device Administrator permission. In order to provide remote support and screen sharing capabilities, some devices require
device administration access. This access will only occur with your permission, and will
be disabled when the remote session ends.

App usage analytics and device data are sent to our servers for analysis in order to provide the best service we can. Your device characteristics data and device ID might be also sent to third parties in case of an app crash, personal information will not be shared. Full information is available for you in the Privacy Policy that you can review before downloading the app.