The Ritz-Carlton Hotels & Resorts

LEGENDARY SERVICE. AT YOUR FINGERTIPS.
The Ritz-Carlton Mobile App allows you to navigate your journey and enhance your experiences at The Ritz-Carlton destinations around the world.

The app offers a distinctive digital experience allowing you to manage your account, track upcoming reservations and reserve future stays all from the palm of your hand. Rewards members enjoy exclusive benefits including Mobile Check-In, room ready alerts, Mobile Requests and Mobile Checkout (including Elite Benefits for Gold and Platinum Members).

Crafted for Convenience
- Fingerprint ID for simpler sign-in
- Search for hotels using your current location, an address or point of interest
- Browse hotel photos, maps and amenities before reserving
- One-touch calling to contact hotels directly
- Seamless use of Google Maps for improved searches and hotel directions
- Add reservations to Google Calendar
- Check-in prior to arrival and be notified when your room is ready
- Request an eFolio without visiting the front desk
- Available in English, Spanish, German, French and Chinese (simplified)

Tailor Your Journey
- Find inspiration for upcoming adventures with articles from Journey into The Ritz-Carlton
- Request in-stay services including a shoeshine, valet or additional towels
- View details on dining, spa, events and local attractions within Access Hotel Info tab
- Make dining and spa reservations
- Enjoy priority upgrades and late check-out (Gold and Platinum Elite members only)

View and Manage Your Stays
- Updated home screen to reflect current stays and offer easy access to reservation details and in-stay services
- Enroll in The Ritz-Carlton Rewards
- View your SPG® and The Ritz-Carlton Rewards accounts and transfer points between them 
- Access exclusive preferred rates
- Save hotels, room preferences and special codes for future bookings
- View your account balance, nights, points and activity history

ANDROID VERSION 4.4 (KITKAT) or HIGHER
- Simpler sign-in with Fingerprint ID (compatible devices only)
- Seamless use of Google Maps for improved searches and hotel directions

To unlock these exclusive guest services, please visit ritzcarlton.com/app to learn more.